Presidential Perspectives: Update on CSTD Rebranding Initiative

Living in Toronto as I do, I am constantly amazed by the rapidly changing skyline of the city. I believe that Toronto currently holds the record for having the most skyscrapers under construction of any city in the world: thirty-nine at last count. There is one construction site that I walk past nearly every day on my way to the office. When finished, the building will top out at over 80 stories. I have been fascinated by the progress of the construction. For nearly 2 years, the focus of the work has been on the meticulous excavation of the site (about 8 stories down), the pouring of the foundations and the building of the “pedestal” upon which the massive concrete and steel spire will sit. With this complete last spring the building has gone up quickly: about a story every week.

This construction is an apt metaphor for the work taking place on Aurora, CSTD’s 5 year strategic plan. Much of our current activity is akin to the excavation and foundation work which by necessity must precede the construction of the superstructure. It is time consuming complex work, often fraught with unexpected challenges. It is also work that generally goes unseen by the many people who walk by the construction site every day.

For the past 3 months the major focus of our efforts has been on the rebranding of CSTD. As I mentioned at conference in November, and in subsequent communications, recasting the CSTD brand is the major priority of Aurora this year. The rebrand will unveil a bolder and more aspirational story for who we are as an association and as a profession. The rebrand will also signal a “bigger tent”. Our profession and our members are changing and our association must reflect the growing diversity of our membership.

Our rebranding work, led by Jane Duffy, CSTD’s Marketing Director and with dynamic input from the CSTD board of directors and CSTD members at large, is divided into 3 parts. During December and early January we undertook an extensive needs assessment and using these inputs crafted a “brand story” which was enthusiastically received by the CSTD board at the end of January.  The brand story tells a compelling story of who we are, where we’ve come from and what we stand for as profession. With the brand story as our foundation, work is well underway on selecting a new name and creative for the association. A new name is important as it will signal change to our members and to the world at large. But a new name is only a small part of how we will bring the new brand to life in the coming months and years. Our “go to market” strategy is roadmap that will lay-out how we will launch and “live” the new brand. While not complete, this plan calls for a new digital presence for the association and “high touch” unveiling of the brand with chapter executives across the country.

While the launch of our new brand is our biggest priority for this year, we are also advancing other Aurora priorities. I look forward to updating you on this exciting work in subsequent CSTD member communications.

Feel free to comment, share your thoughts and ask any questions you may have.

Warmest Regards,
Rob Pearson

Resource Roundup: Tech Tools

Silhouettes discussing technologyDeveloping learning materials and incorporating new technologies into your training can be time-consuming and even frustrating! Thankfully, there are a ton of great low-cost resources and tools out there to help you save time, grow your technical expertise and develop a mature learning and development practice.

Leveraging the resources available is a hallmark of a resourceful learning and development professional, taking care to be aware of licensing, copyright, and other legal requirements. With the increasing availability of open source technology, free web applications, and Creative Commons licensed media, incorporating technology into your training is becoming easier and less restrictive than ever before!

Below are a variety of tools I have used that can help you as you create learning materials and develop your training.

Media Sources

Video Tools

  • Youtube: Video sharing, hosting, streaming
  • Vimeo: Video sharing, hosting, streaming
  • GoAnimate: Animated video maker
  • Animoto: Video creator
  • Quietube: Good way to show video during training without comments or ads

Audio Tools

Editing and Annotating Tools

Polling and Quizzing Tools

Presentation Sharing

Screen Capture and Screen Sharing

Collaborative Learning Tools

Interactive Learning Object Creators

  • Twine: Branching scenario creator
  • Jotform: Form creator
  • Thinglink: Interactive image creator
  • Flipsnack: Flash book/page flipping object creator
  • Scratch: Interactive game/animation creator

Filesharing

As with any new tool, software or media, please consult with your IT and/or legal department as required by your company policies before incorporating these into your daily practice.

Have you used some of these tools? Do you have others tools or resources to share with your colleagues?  Let us know in the comments!


Jenny Hill, CPLP, CTDP has over five years of experience creating engaging, accessible, and effective learning experiences. She works with a wide variety of clients to ensure learners can reach their potential and do their most meaningful work. She has spoken on a number of learning and accessibility topics, and has presented at the Brightspace Global Users’ Conference and The Accessibility Conference at the University of Guelph. She has written for Learning Solutions Magazine, as well as other publications and blogs. Contact her on LinkedIn.

There’s a New Blog in Town!

Keep your finger on the pulse of CSTD with the new CSTD blog. With so much going on within the association, the CSTD blog is the perfect way for you to stay up to date on what’s happening and to share your 0.02 (and we know you have them!). The blog will be a community sharing place open to all.

Are you interested in writing a guest post? We’re looking for energetic members to provide commentary on CSTD-relevant interests and activities. Prerequisites include a sense of humour, good writing skills, curiosity, long walks on the beach , and a keen interest in sharing with the larger CSTD community. Contact Jane Duffy, Director of Marketing, at jduffy@cstd.ca to find out more.

In the News: Rob Pearson, CSTD President

Canadian HR Reporter recently caught up with CSTD President, Rob Pearson, to find out more about CSTD’s plans for 2015. Here’s what Rob had to say in the February 23, 2015 issue.

CSTD Re-imagines its Role in Canadian landscape

This will be an exciting year for the Canadian Society for Training and Development (CSTD). Armed with a new strategic plan, the society will be rebranding and re-imagining its role in the Canadian landscape.

Last year, Rob Pearson came onboard as president of the 2,850-member association, and the board approved a five-year strategic plan.

“It’s the first time that CSTD has begun to push out the planning horizon that long,” says Pearson. “So that gives staff and it also gives the board and indeed our chapter network and ultimately our members, I think, a crisper sense of where we want to go in the future and how we all have to be aligned to drive growth.”

2015 will be about beginning to execute on some of the priorities of that plan, he says.

“Probably the biggest thing that we’re looking to do this year is to rebrand, and rebrand in a way that will make the CSTD tent a little bigger. And I think that’s going to be very exciting for our members and I think very exciting for the broader stakeholder network.”

The rebranding is still in the planning stage right now but will be officially unveiled in 2015.

“Along with that will be a much more dynamic digital presence for the association and I think that’s really critical. If we’re serious about telling our story more powerfully, our digital presence has to be way more than just a place where members can go and do transactional stuff and find out when the next event is. So we’re going to be investing in more dynamic content curation for the website, and we’ll probably be looking to bring some expertise in-house to help us with that,” says Pearson.

“That’s a pretty big and bold change agenda for this year — but it’s pretty exciting.”

Reprinted by permission of Canadian HR Reporter.
© Copyright Thomson Reuters Canada Ltd., February 23, 2015, Toronto, Ontario, 1-800-387-5164. Web: http://www.hrreporter.com

Chapter Spotlight on Jenn Reid

We recently caught up with Jenn Reid, CTDP, Chair of the Toronto Chapter and asked her a few questions about her perspective on the role of chapters within CSTD. Jenn has been volunteering with the Toronto Chapter since 2006 and became chair in 2010. 

What was your chapter’s greatest success in 2014 and how will it up the ante in 2015?
This year, we reached more members than ever. We expanded our volunteer base, built committees of dedicated, enthusiastic L&D professionals who helped us to put on more events than ever before: informal breakfast meet-ups, pub nights, and a host of fantastic professional development events. We also started offering certification bootcamps to help prepare certification candidates for their exams and live skill demonstrations. In 2015, we’ll be building on our successes from 2014 by offering even more opportunities for our members to network and learn from one another.

What’s the secret ingredient to having a strong chapter?
A strong chapter starts with great volunteers who are engaged, dedicated, and open-minded. Their exciting, creative ideas and hard work allow us to continually grow and expand the events and services we provide to our members.

If you could give one piece of advice to members, what would it be?
Get involved! The more you get out to CSTD events, participate in online discussions via Twitter or LinkedIn, or volunteer your time with CSTD, the more you will get out of your membership. Each conversation I have with CSTD members inspires and motivates me in my own career, and fuels my passion for adult learning. Whether you’re looking to expand your network, learn new tips and tricks, or solve your most pressing issues, time spent with a lively group of like-minded professionals is time well spent. I can’t begin to quantify the incredible value this had brought me over the years.

One thing Jenn didn’t mention is that the strength and passion of the chapters stems from its skilled leadership. CSTD is incredibly fortunate to have amazing leaders at the helm of its chapters. For more information about CSTD chapters, or to find out about volunteer opportunities contact chapters@cstd.ca

Tweet Chat – Join the Conversation

Have you ever participated in a Twitter Chat?
It’s fast. It’s exciting. It’s like a quick meet-up with a group of friends motivated to discuss a specific topic.

 

 

 

I learned 3 things at the inaugural Tweet Chat for the Canadian Society for Training & Development @CSTDNational: It’s fast; It’s challenging to express thoughts in 140 characters; It’s best to just jump in because people are friendly and the energy is infectious. With a minimal investment of time, I left feeling energized and with a couple of thoughts that stuck with me.

There were 25 active contributors during the hour-long chat focused on 5 questions.

  1. What’s your definition of “training”?
  2. Why do you train and is that word still relevant to what u do?
  3. Where and when do you feel you make a difference with your training?
  4. How much of your training delivery format is online vs face-to-face?
  5. What’s your most important tip to be successful in training for someone who is new to it?

I’ve summarized the discussion below.

Q1: What’s your definition of “training”?

What better way to kick things off than with a fundamental question about what ‘training’ means to us? This started a great conversation about modalities, client expectations and connotations of the word itself. Robin Yap started us off with an interesting definition:

"Training is enhancing one's perspective of something whether achieved thru formal, informal or social modality"

 

 

 

The general view of participants was that the word ‘training’ frequently elicits feelings of imposed classroom sessions focused on processes and legislative compliance. In other words: old-school. @nataliecurrie went as far as to tweet: “The word “training” not part of my lexicon.”

Many people stated a preference for the word ‘Learning’. I think this preference is driven by past experiences and client perceptions. Both our own experience and that of others who have been subjected to ‘bad’ training leads us to distance ourselves from it and the word. Which naturally leads to the next question:

Q2: Why do you train and is that word still relevant to what you do?

When we run from the word ‘training’, we quickly see a problem as @sellio7 tweeted:

“It can be relevant to what we do. I think of sales training that's behaviour based. Sales learning sounds weird!”

 

 

 

@adampmartel tweeted: “I feel like ‘training’ is one part of the overall learning solutions I offer so it’s still a relevant term.”

I loved Mike Bubyn’s tweet:

"Training is the easiest way to explain what I do for a living. Then I explain I do very little training. #identitycrisis"

 

 

 

This also gets us into client expectations – @ptracz, tweeted:  “Yes TRAINING still fits because that’s what our audience refers to us as. That is what they know and appreciate.”  This was echoed by @rogergdavis: “Training is still relevant. We should use the terms our customers are most familiar with”

It seems that we have a love hate relationship with the word training but we’re not going to stop using it to describe ourselves and our profession.

Q3: Where and when do you feel you make a difference with your training?

This was a big question that generated lively discussion. I’ve included a few tweets below that give you the gist:

  • I know it has started when students start asking questions… I know it’s on a roll when people are laughing. @idarknight
  • When students are engaged – that’s where the difference happens. @CamosunLDCT
  • I’ve made the most diff with my #training when there’s a clear goal, and I let the learners figure out the issues w/o me. @Wound_up_Bird
  • The difference is made when the individual uses the in-class ‘ah-ha moment’ as inspiration to try something new on the job. @arclearn

Sounds inspiring… No wonder we enjoy what we do.

Q4: How much of your training delivery format is online vs face-to-face?

The majority of tweeters deliver the bulk of their training online (approx. 80%) while a sizable minority conduct in-person sessions with some online or distance learning component.
It’s clear that anyone looking to become a learning professional should stay current with technology and distance learning strategies. (Did someone say tweet chat?)

With so much online learning, @CSTDNational asked: “How do you build trust online?”

Joanne Reid responded: “Skype (etc.) is a great way to engage online learners. Removes the sense of isolation. I welcome learners this way”

And the final question of the Tweet Chat:

Q5: What is your most important tip to be successful in training for someone who is new to it?

There were so many incredible tips for new people, but to summarize a few of the popular ones I’ve listed them below:

  • Make sure the objectives are sound and apply “on the job” then create engaging content that ensure objectives are met. @LIFTOFF_IPT
  • Asking them what is the best way for you to learn this? Talk about it, want to  watch or maybe jump in, let the learner lead. @Dan_Jacques_LD
  • Guide your learners but let them figure out the answer on their own. It’ll have a bigger impact on their longterm success. @adampmartel
  • You’ve got to LOVE it!  Be passionate about what you facilitate and believe that people truly WANT to grow and develop. @marilynotten
  • Relax, prepare yourself and let your personality shine. You don’t have to teach it all in one session @ptracz
  • Be open-minded & creative. Too easy to fall into what learning “should” be.  @sandracunha75
  • Spend time setting the environment. Share yourself with them. Ask abt them. Do not rush this part or the rest will suffer. @Joanne4Learning
  • Find a mentor, join your local #CSTD network, be relentless and seek continuous #learning opportunities. @TPKEMP

The inaugural @CSTDNational Twitter Chat #talkabtlrng was a resounding success! For the full play-by-play, you can check out this Storify link: http://sfy.co/j0DED

Future chats are scheduled for the last Tuesday of the month from 1 to 2pm ET. I hope to see you there!


Eddy Sword is the Director of Member Outreach with the CSTD Toronto Chapter.

He is also Principal at ARC Learning, a Toronto-based training and development firm that creates sustainable and measurable training in Presentation Skills, Team Effectiveness and New Manager Skills. www.arclearning.ca

Let’s Get Social!

Resident CSTD social media guru, Jamie Good (@JGoodTO), has recruited volunteers from across the country to help drive @CSTDNational social engagement. Team #CSTD has been dispatched and you’re all invited to take part CSTD’s monthly twitter chats held the last Tuesday of each month from 1:00 – 2:00 ET.

Different themes will be announced so be sure to follow @CSTDNational to stay in the know and use #talkabtlrng during the chat.

What’s a Twitter chat? It’s a live Twitter event that is moderated and focused around a general topic with a hashtag used to filter conversations. Participating is easy: join in the conversation by tweeting during the designated time using #talkabtlrng. If you’re more of a lurker-type (you know who you are!), you can still follow the conversation by searching the hashtag.

If you have suggestions for topics or if you’d like to join Team #CSTD, drop a line to social@cstd.ca

Presidential Perspectives: What is Aurora?

What an exciting time to be a part of CSTD. Having been in my role as President of CSTD for 9 months, I’ve had the pleasure to meet with many of you throughout that time. You are a talented group of professionals who truly do enable the success of the Canadian workforce.

During last November’s annual CSTD conference, I signaled that CSTD is undergoing exciting changes. A new five-year strategic plan, christened Aurora, was approved by the Board of Directors last fall and it calls for CSTD to execute against eight priority areas. Highlights of Aurora include:

  • an evolved brand signaling a bigger tent to better reflect the diversity of our growing membership;
  • the creation of a compelling point of view that will inform points of advocacy beyond our membership;
  • an engaging new digital experience;
  • a richer member experience that will better engage new members, tenured members and corporate groups;
  • expanded certifications and accreditations.

Work against these priorities is already underway and 2015 will see many changes unfold at CSTD. We will continue to engage with the membership and stakeholders in a variety of ways as we execute against Aurora.

As always, feel free to reach out any time with questions or comments. I would love to hear from you. rpearson@cstd.ca / 416-367-5900 ext 20

Sincerely,

Rob Pearson, CTDP, PhD
President, CSTD